Nick Francesco, Correspondent
9:11 a.m. EDT August 14, 2015
Nick Francesco(Photo: File Photo)
Question: I am getting a message from Microsoft stating "NVIDIA GeForce 7300 Le. The display manufacturer hasn't made your display compatible with Windows 10. Check with the manufacturer for support."
Is there a video card that will work with the XPS410 and Windows 10? All other requirements for Windows 10 had supposedly been met by this computer. I would appreciate any help you can offer in this regard.
Answer: Sadly, the NVIDIA GeForce 7300 Le reached end of life over a year ago. It's not likely anybody's going to be making Windows 10 drivers for it any time soon. The big thing is DirectX java programming questions 12 compatibility. DirectX is a set of application programming interfaces (API) it uses for multimedia and video applications. It's what makes Windows graphics fast. Without it, the Windows GUI would be slow and laggy. So Windows 10's installer doesn't want to work without it. If you're looking to stick with NVIDIA, the GeForce 600-, 700-, and 900-series graphics cards; and the GTX Titan series all have Windows 10 drivers, and DirectX 12 compatibility.
Q: I upgraded to Windows 10, and was enjoying it. Then my system rebooted, and now it's stuck in a loop of rebooting. It must have been a Windows update, because I get an error message before it reboots: "We couldn't complete the updates, undoing the changes." Can you help me?
A: Let me give you a little background before I give you a possible answer.
For many years, when people talked about security, Microsoft has been the punch line. Part of that is because it's such a large target, and, yes, part of that is because Microsoft hasn't been very good at security for a very long time. But a large part of the problem is that so many people don't perform updates in a timely manner.
So, with Windows 10, Microsoft decided to do an end run around the problem by automating updates (at least for Windows Home users). On its face, this is a brilliant strategy. Systems update in the background, and users don't even have to think about it. Where they sort of slipped up was in ignoring the fact that some updates don't work right. Was that an oversight? Arrogance? Stupidity? I don't know. All I know is that these automatic updates have already caused several problems. They've sent out an unstable graphics driver that shut down some monitors, they've sent out a buggy security patch that corrupted Windows Explorer, and now they've sent out this latest update that causes some machines to keep on rebooting in an endless crash loop.
What's happening seems to be this: the update triggered a bad entry in the Registry, and that bad entry keeps getting read, which triggers the next reboot. To fix it, you're going to have to do something I never, ever advocate: muck about in the Registry. So my suggestion is to bring it to a reputable dealer. And ask them to do this:
Launch the registry editor by typing "regedit" in the Start menu and navigate to basic programming questions the following path: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
Back up the registry key! With ProfileList highlighted, click File, Export. Choose a location (like your desktop) and type in a name (like ProfileListBeforeIBrokeIt) and press Save. Do NOT skip this step! In fact, save it in a couple of different places - like your desktop, a flash drive, and an online cloud storage place.
On the left, you'll see a list of profile IDs, most likely including S-1-5-18, S-1-5-19, S-1-5-20, and several more with much longer names. Chances are good one of them represents a bad profile that should've been deleted. Click on each of the long-name profiles in turn, and look on the right for ProfileImagePath. If any of the entries in ProfileList point to a ProfileImagePath that doesn't make sense, or doesn't exist, right-click on the profile ID and choose Delete.
"X" out of regedit. Reboot your machine. If something goes horribly wrong, double-click on the file you created in Step 3 - that will restore the Registry. If all is well, click Start, Settings, Update & Security. KB 3081424 should be there, and will most likely start installing again while you're watching.
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